Enterprise Program Delivery
Leading multifaceted ERP programs from planning and discovery through deployment, stabilization, and continuous improvement.
DALTON B COATES / PMP
Leadership at the intersection of technology and business.
Senior Project Manager with a decade of experience guiding complex ERP programs, aligning cross-functional teams, and delivering meaningful business transformation.
Explore my backgroundENTERPRISE SYSTEMS · PROGRAM DELIVERY · PROFESSIONAL SERVICES
01 / PROFILE
A disciplined approach to complexity.
I am a PMP-certified project leader focused on the successful delivery of enterprise technology initiatives. My work spans ERP implementation, post-go-live optimization, systems integration, and professional services management for manufacturing and distribution organizations.
Throughout my career, I have worked between executive stakeholders, operational leaders, and technical delivery teams—translating strategic objectives into practical plans, clear accountability, and measurable progress.
My leadership philosophy is grounded in transparency, thoughtful execution, and the belief that technology projects succeed when people, process, and systems move forward together.
$3.5MEnterprise optimization program leadership
$3MEnterprise ERP rollout delivered on schedule
$2M+Professional services revenue managed in 2024
10+ yrsERP consulting and delivery experience
02 / EXPERTISE
Where I bring value.
Stakeholder & Team Leadership
Building alignment among executives, business owners, consultants, architects, developers, and third-party partners.
Financial & Delivery Governance
Managing scope, budgets, resource capacity, delivery risks, executive reporting, and professional services performance.
ERP & Business Transformation
Connecting technology to manufacturing and distribution operations, systems integrations, process design, and organizational change.
03 / CAREER
Experience & progression.
2025 — PRESENT
Senior Project Manager
Net at Work
Lead complex Sage X3 client programs, including a $3.5M post-go-live improvement initiative. Oversee cross-functional delivery, resource planning, financial performance, integrations, executive communication, and escalations across a portfolio of enterprise engagements.
2021 — 2024
Project Manager
Net at Work
Led a $3M, 18-month enterprise ERP rollout delivered on schedule and within scope. Managed more than $2M in professional services revenue in 2024, while coordinating technical teams, vendors, testing, and business stakeholders.
2021
Professional Services Team Leader
Distribution One
Directed a four-person consulting team and managed an ERP implementation portfolio supporting approximately 15–25 new customer implementations annually.
2019 — 2021
Technical Business Analyst
Distribution One
Managed more than 20 overlapping ERP implementations, advising manufacturing and distribution clients on business processes, system configuration, and data conversion.
2016 — 2018
Implementation Specialist
Distribution One
Guided customers through ERP deployment, training, configuration, data migration, and go-live.
04 / FOUNDATION
Credentials & capabilities.
Certification
Project Management Professional (PMP)
Project Management Institute · Earned July 2023
Education
B.S., International Business
Oklahoma State University · Minor in Marketing · 2013
Areas of practice
ERP implementation · Program governance · Professional services · Manufacturing & distribution · Systems integration · Agile delivery · Resource planning · Stakeholder engagement · Risk management · UAT & go-live readiness
Professional résumé
A detailed overview of my experience, leadership responsibilities, and qualifications.
05 / CONNECT
Let's talk about what's next.
Interested in connecting about enterprise technology, program leadership, or professional opportunities? I'd welcome the conversation.
Get in touch